Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@leadyell.com-store.com.
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- Pre Sale Questions
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Pre Sale Questions
Visa, Mastercard, AMEX, Apple Pay, Google Pay and Shop Pay are available on our website at checkout.
Orders are dispatched from our warehouses in Indianapolis, USA, and Hong Kong.
Unfortunately, once you've placed your order it is not possible to amend any details. This includes changing the delivery option, delivery address or payment methods as our warehouse team will have already started processing your order.
We're really quick at packing your order up which means we can't make any changes once you've placed it.
You may email us at info@leadyell.com, and we shall promptly update your address for you.
Unfortunately, once an order has been dispatched from our warehouse, we have no control over any delays within the postal network. Please know, your order is on its way, and we are doing everything we can to ensure it is delivered as quickly as possible.
Most of our clothes are true to size; however, there are variations every now and then, depending on the supplier. We always try to specify if something runs a little small or large. On each product, we list the size of the model and what size she is wearing, along with a recommendation if necessary, e.g. go up one size.
You can view our full size guide here: https://www.leadyell.com/pages/size-guide/. including instructions on how to measure for each product category.
We offer a returns period of 30 days from when the order is placed.